Error 1303 Installer has insufficient

Error 1303 Installer has insufficient privileges or Error 1304 Error writing to file” | Install Adobe | CS5, CS4, CS3 |Windows

When you install Adobe CS3, CS4, or CS5 products, the installation log displays one of the following Error 1303 messages:

  • “Error 1303: Installer has insufficient privileges to access this directory: C:\Documents and Settings\All Users\Application Data\Adobe. Installation cannot continue. Log on as an administrator or contact your system administrator.”
  • “Error 1304: Error writing to file C:\ProgramData\Adobe\. Verify that you have access to that directory.”

Error 1303

Change permissions for the parent folder referenced in the error message.

The folder in the error messages appears immediately after, “this directory:” or “writing to file.” The parent directory is the folder immediately before the last folder referenced in the error. In the error messages above, the parent directory to the 1304 error is C:\ProgramData\.

On Windows XP Error 1303

  • In the 1303 error message referenced above the parent directory is C:\Documents and Settings\All Users\Application Data\. Perform the steps below on the folder referenced in your error message. The following example uses the Application Data folder.

  • Choose Start > Run.
  • Type cmd in the Open text box. Then click OK. A Command Prompt window opens.
  • In the Command Prompt window, type the following commands exactly as they appear below, including all spaces and quotation marks. Press Enter at the end of each line.

    cacls “C:\Documents and Settings\All Users” /T /E /C /G administrators: F

    exit

  • Install the CS3, CS4, or CS5 products.
    On Windows Vista

    In the 1304 error message referenced above the parent directory is C:\ProgramData. Perform the steps below on the folder referenced in your error message. The following example uses the ProgamData folder.

  • Choose  Start > All Programs > Accessories.
  • Right-click the Command Prompt and select Run As Administrator. A Command Prompt window opens.
  • In the Command Prompt window, type the following commands exactly as they appear below, including all spaces and quotation marks. Press Enter at the end of each line.

    icacls “c:\ProgramData” /T /C /grant administrators:F

    exit

     

  • Install the CS3, CS4, or CS5 products.
  • On Windows Vista/7

    To show hidden files and folder:

  • Choose Organize > Folder And Search Options.
  • In the Folder Options window, select the View tab.
  • In Advanced Settings, select Show Hidden Files And Folders.
  • Click OK to close the Folder Options window.

    To hide hidden files and folders:

  • Choose Organize > Folder And Search Options.
  • In the Folder Options window, select the View tab.
  • In Advanced Settings, select Do not show Hidden Files And Folders.
  • Click OK to close the Folder Options window.

    Enabling and disabling simple file sharing

    On Windows XP

    To disable simple file sharing:

  • Choose Start > My Computer.
  • Choose Tools > Folder Options.
  • In the Folder Options window, select the View tab.
  • In the Advanced Settings, deselect Use Simple File Sharing.
  • Click OK to close the Folder Options window.

    To enable simple file sharing:

  • Choose Start > My Computer.
  • Choose Tools > Folder Options.
  • In the Folder Options window, select the View tab.
  • In the Advanced Settings, select Use Simple File Sharing.
  • Click OK to close the Folder Options window.

The solutions below reference the most common locations of the errors.

  • Using the information above navigate to the installation log file.
  • Search the log files for Error 1303 and Error 1304.
  • Record the paths identified near the error message.

    Note: The folder in the error messages appears immediately after, “this directory:” or “writing to file”. The parent directory is the folder immediately before the last folder referenced in the error. In the error messages above, the parent directory to the 1304 error is C:\ProgramData\.